Capture more patients with a prospective patient journey

Patient Journey

  • Initial Inquiry

    It takes an average of 8 touchpoints to make a sale. Don’t stop at the first one. We work with you to create a follow-up sequence with texts and emails to ensure you keep the conversation going while building trust with your prospective patient.

  • Build Trust

    Showcase who you are, share testimonials from other patients, remind them of your mission and the services you offer. Nurture the prospective client after the initial patient inquiry.

  • Sign-Up

    Call the patient to confirm their intent and schedule the first appointment. Or make sign up easy with a follow-up text to the new patient form. Create at least one more opportunity for the prospective patient to sign up!

  • Nurture

    Inquired but didn’t sign up? Keep prospects in a nurture campaign to ensure that when they’re ready, they remember YOU and the services that you offer. We build nurture campaigns to make sure you’re not forgotten!