
Capture more patients with a prospective patient journey
Patient Journey
-
Initial Inquiry
It takes an average of 8 touchpoints to make a sale. Don’t stop at the first one. We work with you to create a follow-up sequence with texts and emails to ensure you keep the conversation going while building trust with your prospective patient.
-
Build Trust
Showcase who you are, share testimonials from other patients, remind them of your mission and the services you offer. Nurture the prospective client after the initial patient inquiry.
-
Sign-Up
Call the patient to confirm their intent and schedule the first appointment. Or make sign up easy with a follow-up text to the new patient form. Create at least one more opportunity for the prospective patient to sign up!
-
Nurture
Inquired but didn’t sign up? Keep prospects in a nurture campaign to ensure that when they’re ready, they remember YOU and the services that you offer. We build nurture campaigns to make sure you’re not forgotten!